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[Summary] |
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ASTER Data Users can send comments about ASTER GDS through the electronic Bulletin Board, e-mail, fax, etc.
The received comments are stored in a database at ASTER GDS and used to improve the users' environment by testing it in operations. |
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(1) Method of Contact |
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You can send your comment(s) . |
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Please read the following notes before you should send your complaint |
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a.
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When there are many off-line user requests,response may take an excessive time. Please check when registering. |
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b.
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Every effort is made to avoid delay in product generation and distribution which may be caused by a high volume of requests. If you experience any unreasonable delay, please contact ASTER GDS User Service. |
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c.
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Every effort is made to avoid delay in observation data acquisition which may be caused by a high volume of requests. If you experience any unreasonable delay, please contact ASTER GDS User Service. |
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d.
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When the product medium you receive is defective, please send it back to ASTER GDS User Service. After making correction and inspection, the product medium will be resent to the user. |
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e.
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A user request may be delayed by operational trouble. Please refer to the "Infomation" on ASTER GDS-IMS . |
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(2) Points of Contact |
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For inquiry about ASTER GDS
ASTER GDS User Service
FOREFRONT TOWER, 12-1, 3 chome, Kachidoki, Chuo-Ku, Tokyo
TEL +81-3-3533-9388,FAX +81-3-3533-9390
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(3) FAQ |
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Frequently-asked-questions are summarized on the following Websites. |
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Copyright (c) 2000-2010 Earth Remote Sensing Data Analysis Center (ERSDAC)
All rights reserved.
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